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Customer & Technical Support
Custom Engineering & Application Support
Factory Service
Product Quality Report (PQR)

Customer & Technical Support
Wherever you are in the world - whether you are still evaluating your weighing needs or have already invested in a new force measurement system - you can be sure that Chatillon will look after you. We are dedicated to providing first class: 

Applications Support
Technical Support
After-Sales Service 
 Product and Software Training  

Our aim is to ensure complete satisfaction in our products and services.
We are committed to ongoing investment in internal staff and field engineers as well as the recruitment of highly qualified technical distributors across the world. All distributors are fully trained in our products to provide you with comprehensive technical support and service back up. Our equipment is manufactured to the highest standards and stringent quality control procedures are in place to ensure your quality product arrives on time, every time.

Technical Support
If you require Technical Support for your Chatillon scale, we are here to provide help.  So that we can fully understand your question, please complete the Technical Support Inquiry Form.  

For your piece of mind, all Chatillon quality systems have been audited and fully comply with ISO 9001:2008 . The company has also been successfully assessed to meet the requirements of the international standard ISO/IEC 17025 for calibration of force.

For over 75 years, Chatillon has provided customers worldwide with service and calibration. Chatillon maintains an NIST traceable calibration laboratory for verification and calibration of weighing scales. 

See here for details of our Accreditations.

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